10 Reasons Why You Get the Best Service from Your Authorized Dealer
Protection
Buying a new truck is a large investment. As a consumer, you can’t afford to rely on anyone other than a top professional. New truck dealerships, like Rihm Family Companies, offer the highest level of technical training with state-of-the-art equipment.
Training
Dealers like Rihm, and manufacturers, spend considerable money on continuous training to ensure that technicians are up to date on today’s increasingly complex vehicles. Many dealership technicians also are certified by the National Institute for Automotive Service Excellence (ASE).
Technicians
Today’s OEM factory trained, and certified technicians must be electronics experts as well as good mechanics. That’s why new truck dealerships like Rihm offer the most experienced technicians in the truck repair industry.
Equipment
The combined cost of truck OEM proprietary equipment can be very expensive. Only new truck dealers like Rihm are required to purchase and use the best equipment and maintain computer links to factory service experts.
Parts
As a new truck dealer, Rihm carries an inventory of parts to cover most repairs to the trucks they sell, as well as all-makes, assuring customers quick repairs and genuine parts.
Guarantees
A dealer’s reputation depends on customer satisfaction, that’s why dealerships, like Rihm, guarantee their repairs. Plus, OEM parts also carry additional manufacturer guarantees that includes North American wide coverage of parts, as well as labor, if installed at Rihm.
Warranty
All new trucks today carry manufacturer warranties. Service from Rihm eliminates the possibility of voiding the warranty for failure to meet required maintenance. Extended warranty policies can also be purchased from dealers for added protection.
Convenience
To ensure convenient service, dealers, like Rihm, offer extended service hours that include nights and weekends, diagnostic service lanes, and express service lanes for routine maintenance and simple repairs. This usually results in a quick turn which means less down time for the consumer.
Price
Rihm has competitively priced fast service. In addition to the best service, your dealership often offers the best local price.
Satisfaction
In sales, service and parts availability, satisfaction is Rihm’s primary goal. The best way to achieve this is to offer the best service support for your truck at the best price.