Taking Truck Repair Efficiency to the Next Level

 

PACCAR Solutions - Providing Visibility & Realtime Communication

At Rihm Kenworth, we understand the importance of keeping you informed throughout the entire truck service process. That's why we offer PACCAR Solutions, powered by Decisiv, to streamline your truck maintenance operations and ensure you maintain control over every step.

Stay Updated from Check-In to Check-Out

With PACCAR Solutions, you receive real-time notifications and updates about your truck's service status. This continuous communication and decision-making process not only streamlines operations but also reduces downtime, helping you keep costs down.

Connect with Kenworth TruckTech+ Service Management

Our integration with Kenworth TruckTech+ Service Management allows you to initiate service requests and receive estimates, approvals, and status updates seamlessly. The PACCAR Solutions portal enhances collaboration during service and repair events by sharing in-context information such as truck service histories, warranty coverage, electronic inspection reports, and preventive maintenance needs.

Benefits of PACCAR Solutions & Kenworth TruckTech+ Service Management

  • Streamlined Communications: Experience the convenience of a one-stop shop with PACCAR Solutions.
  • Visibility of Vehicle Repairs: Check repair status at any time, giving you peace of mind.
  • Improved Preventive Maintenance: Track the status of preventive maintenance with ease.
  • Quick Approvals: Approve repair estimates quickly to avoid surprises at invoicing.
  • Automatic Notifications: Receive instant notifications when repairs are complete.

Choose Rihm Kenworth and leverage PACCAR Solutions for a more efficient, transparent, and cost-effective truck service experience. Stay informed and in control

30% Improved Efficiency - Which Means More Uptime for Your Truck!

Technicians Start Jobs with the Information They Need - Saving Time on the Job!

Fast, Easy Communication - Realtime Estimates and Approvals


Your Privacy is Important to Us

When you provide Rihm Family Companies with your email and/or cell phone number to sign up for PACCAR Solutions updates, your contact information will NOT be used for Rihm promotional purposes. When you sign up for email or text messaging through PACCAR Solutions, your information is not shared with the Rihm marketing department or any programs that Rihm initiates sales or marketing messages from. You have the option to subscribe to Rihm promotional updates via our online sign-up form. Contact us!